Spinsy — Casino Review

Players just need to go to the registration section and follow the steps displayed on the screen. They will need to:

- choose a unique username and password;

- enter their personal details;

- accept Spinsy's Terms & Conditions and Privacy Notice.

Players should also make sure they have not already registered an account in the past. If in doubt, they can contact Customer Support for assistance.

Players can find the link to Spinsy's general Terms and Conditions by scrolling to the bottom of the home page.

The currencies available to players depend on their jurisdiction. In some countries, multiple currency options can be available. To check which currencies are supported, players can select their country during registration and see the options in the Currency dropdown menu.

There are a few things players can try. They can first check if the username and password being entered are correct. The password is case-sensitive, so players should make sure the Caps Lock key is not enabled. If the password has recently been changed, try clearing the browser's cache & cookies. If any of these work, they can try a different browser and/or device.

If players are still not able to log in to their account, they should contact Spinsy's Customer Support for assistance and provide a screenshot of the error message received.

Find the 'Forgot your password?' link on the Spinsy login page, click on it and enter the email address used during registration. That will trigger an automatic email to reset the password. If they do not receive the email, players are encouraged to contact Spinsy's Customer Support.

Players who want to update their personal information should contact Spinsy's Customer Support, providing the correct details and the reason for the requested change. Spinsy will then review the request.

Spinsy may request the following documents:

- Valid Identity Document – must be clearly legible and not expired.

- Proof of residence – must be issued within the last 3/6 months, depending on the account review results.

- Proof of ownership of payment methods.

- Transaction history (bank/e-wallet/credit card statements) – typically covering activity from the last 1 to 3 months, depending on the review requirements.

Note: Please note that this list may not include all requests and is subject to change.

To upload documents for verification at Spinsy, players need to log in to their account and go to their profile. In the Verification' section, they will find the steps they need to follow.

Once Spinsy receives all the requested documents in full, account verification is typically completed within 24 to 48 hours. However, in some cases, depending on the complexity of the review or if additional checks are required, it may take longer. If any further information is needed, Spinsy will contact the player promptly to avoid unnecessary delays.

Players should contact Spinsy's Customer Support team via Live Chat or Email for assistance, providing any screenshots and a detailed description of the issue.

To clear cache & cookies on Google Chrome:

- Open the browser.

- On the top right, click More (3 vertical dots).

- Click 'More tools' and select 'Clear browsing data'.

- A pop-up will appear.

- Choose a time range. To delete everything, select 'All time'.

- Check the boxes next to 'Cookies and other site data' and 'Cached images and files'.

- Click 'Clear data'.

These steps will vary if players are using a different browser.

Spinsy's Welcome offers are available to newly registered players after making their first deposit. To claim any bonus, certain conditions will need to be met. It is therefore recommended that players check the bonus Terms & Conditions under the desired offer.

To claim a bonus at Spinsy, players simply need to follow the instructions of the relevant promotion to qualify and receive the offer. The Promotions page contains full details for each offer.

After making a qualifying deposit, a notification should pop up to let players know that a bonus has been claimed, and they will need to click on the 'Activate' button.

If the notification does not appear, or if it is closed, players should still be able to find their bonus in the profile section and activate it from there.

In cases where the bonus does not automatically become available for activation in the profile after a qualifying deposit, players should contact Spinsy's Customer Support before playing with the deposit in order to request a manual credit.

Players need to log in to their account, and after activating or manually having Free Spins credited, they should open the slot on which the spins are available. Most games will notify players about the number of Free Spins available before play begins.

After playing through a batch of Free Spins, any winnings will be added to the player's bonus balance and will need to be wagered according to the promotion's requirements.

Example: If the wagering requirement is x40, and a player has won 10 EUR, they will need to wager 400 EUR (10 EUR winning x 40 wagering requirement).

For more information, players can check the Terms & Conditions of the relevant promotion.

A Wagering Requirement specifies the total value of bets a player needs to place within a set period of time, and it may apply in various situations. For example, a deposit may need to be wagered before a withdrawal can be requested, or a bonus may need to be wagered before any winnings from the bonus balance can be transferred to the cash balance.

It is worth noting that the wagering contribution can differ depending on the game played. Full details can be found in Spinsy's general Terms & Conditions.

Once players reach a total of 100 Loyalty Points at Spinsy, they are able to exchange them for bonus money.

In order for that to happen, players should visit the relevant page on their profile and select the number of points they wish to exchange.

In order to make a deposit, players need to go to the cashier, choose a preferred deposit option and enter the amount to deposit.

Spinsy supports many payment methods and some of the frequent ones can be seen below:

- Bank Transfer

- Sofort

- Visa

- Mastercard

- Giropay

- Bitcoin

- Litecoin

- Ethereum

Payment methods may differ depending on the player's location, but can be checked in the cashier section of the gaming account.

In general, the minimum deposit amount is 10 EUR or currency equivalent. However, for some deposit options, the minimum amount may vary.

Yes, players may cancel a withdrawal while it is still in pending status from the cashier section. The 'Cancel Withdrawal' option is found either under the Withdrawal tab or, if applicable, in the Balance History tab. If players experience any trouble canceling a withdrawal, they can contact Spinsy's Customer Support team for assistance.